Ordering
When will my order ship?
Our team needs 1-2 business days to pack and ship your full order. For larger items, we ask that you allow 3-4 business days. Orders placed after 1:00 pm EST on Friday — or over the weekend — will ship on the next business day.
Where do you ship to?
We ship worldwide. Please note international delivery times will vary depending on location and may attract import costs if outside the USA.
I have a question about my order, who can I talk to?
Please use the contact form on the Contact Us page to send us your queries.
Product
How are the product materials sourced?
We source all our product materials ethically and in an environment-friendly manner.
How accurate are the colors shown in your photos?
The colors shown in our product photos on the product detail pages are highly accurate. But please note that there are small variations in lot-batches of a few products due to which the colors will have slight variations.
Returns
What is your return policy?
Please refer to the Returns & Exchanges page for our return policy.
My item arrived damaged. What should I do?
We take the utmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged, let us know by sending us a message via our contact page.